FILE
Allows a woman facing workplace sexual harassment to register a complaint online.
SHE-BOX GUIDE
SHe-Box Portal: What It Is, How It Works and Where Complaints Go
SHe-Box is the Government of India’s online system for registering and tracking workplace sexual-harassment complaints. A complaint submitted through the portal is sent to the authority having jurisdiction—typically the relevant Internal Committee or Local Committee.
Use this guide to understand the system, identify the likely route and decide what to do next before sharing sensitive information.
SHE-BOX EXPLAINED
What is SHe-Box?
SHe-Box — the Sexual Harassment electronic Box — is the Ministry of Women and Child Development’s online platform for workplace sexual-harassment complaints.
The current platform, described by the Ministry as SHe-Box 2.0, provides a single-window system through which women can register complaints and track their progress. It also supports implementation of the workplace sexual-harassment framework through information on Internal Committees, Local Committees, workplaces and nodal officers.
In practical terms, SHe-Box does four things
ROUTE
Sends the complaint to the authority having jurisdiction on the basis of the information provided.
TRACK
Provides a way to follow the progress of a complaint registered through the portal.
SUPPORT MONITORING
Brings workplace, Internal Committee, Local Committee and nodal-officer information into a central Government system.
The important distinction
IC • LC • SHE-BOX
Three parts of the system. Three different roles.
Understanding this distinction prevents much of the confusion around SHe-Box.
| Dimension | Internal Committee (IC) | Local Committee (LC) | SHe-Box |
|---|---|---|---|
| What is it? | Workplace-level statutory committee | District-level statutory committee | Government digital platform |
| Where does it sit? | Within the workplace or organisational structure for which it is constituted | At district level | Online Government infrastructure |
| When is it relevant? | Where the complaint falls within the jurisdiction of the workplace IC | Including where an IC has not been constituted because the establishment has fewer than ten workers, or where the complaint is against the employer | Where a woman chooses to use the Government’s online complaint route |
| Main function | Receive and handle complaints and conduct the statutory process within its jurisdiction | Receive and handle complaints and conduct the statutory process within its jurisdiction | Register, route and track complaints and support implementation monitoring |
| Statutory foundation | Section 4 and related provisions of the POSH Act | Sections 5–7 and related provisions of the POSH Act | Government digital implementation platform |
WHICH ROUTE APPLIES?
Start with jurisdiction, not the website.
The first question is usually not simply “Should I use SHe-Box?”
It is:
If your workplace has an Internal Committee
Where the complaint falls within the jurisdiction of a properly constituted Internal Committee, the IC will ordinarily be the workplace-level statutory body dealing with it. Section 9 of the POSH Act provides for a written complaint to the Internal Committee where it is constituted.
If the establishment has fewer than ten workers
The POSH Act gives the Local Committee jurisdiction where the Internal Committee has not been constituted because the establishment has fewer than ten workers.
If the complaint is against the employer
The Local Committee is also the statutory route where the complaint is against the employer.
If you want to use the Government’s online route
SHe-Box provides an online channel for registering a workplace sexual-harassment complaint. The portal then routes the complaint to the authority having jurisdiction. Using SHe-Box does not change whether the IC or LC is the relevant statutory body.
Not sure which situation applies?
You do not need to recount what happened simply to understand the basic procedural route.
CHOOSE YOUR JOURNEY
What are you trying to do?
I need help with a complaint
Understand:
- whether the IC or LC is likely to be relevant;
- what to consider before filing;
- how the SHe-Box complaint process works;
- what happens after submission; and
- how complaint status and statutory timelines fit together.
You can first understand the process without giving POSH India Help an account of the incident.
I represent an organisation
Understand:
- SHe-Box workplace and nodal-officer onboarding;
- organisational and office hierarchy on the portal;
- Internal Committee information;
- ongoing information responsibilities; and
- how SHe-Box fits into wider POSH governance.
SHe-Box onboarding is only one part of workplace POSH readiness. Organisations must separately consider their Internal Committee arrangements, awareness and training, complaint-handling systems, records, reporting and other applicable obligations.
KEY QUESTIONS
SHe-Box FAQs
Who can use SHe-Box to file a complaint?
The official portal states that any woman facing sexual harassment at the workplace can register a complaint through SHe-Box, irrespective of her work status and whether she is in the organised or unorganised, public or private sector.
Do I have to use SHe-Box to make a POSH complaint?
SHe-Box is an official online route, but the POSH Act itself provides for a written complaint to the Internal Committee, or to the Local Committee where applicable.
SHe-Box provides a Government digital channel through which a complaint can be registered and routed to the relevant authority.
What if I do not know whether my workplace has an IC or whether the LC applies?
Do not guess solely from the absence of visible committee information. The route may depend on factors including workplace structure, worker strength and whether the complaint is against the employer.
Start with the route-check guidance before deciding how to proceed.
Does SHe-Box registration make an organisation POSH compliant?
No. Portal registration or onboarding does not by itself establish compliance with all obligations under the POSH framework.
Employers must separately consider matters such as Internal Committee governance, workplace measures, awareness and training, complaint-handling support, records and statutory reporting.
Need to take the next step?
For individuals
Understand the appropriate route, prepare for the process and explore available support.
For organisations
Understand workplace onboarding and strengthen the wider POSH governance system around it.
Ready to use the official Government portal?
If you have decided to proceed through SHe-Box, continue to the official SHe-Box portal ↗.